Order Information & Shipping
Order Tracking:
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Shipment Confirmation: Once your order is processed and shipped, you'll receive a shipment confirmation email. This email will include your tracking number and a link to track your package's journey.
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Tracking Your Order: Use the provided tracking number to monitor your package's status directly on the shipping carrier's website.
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Estimated Delivery Time: The estimated delivery time is provided along with your tracking information. Please note that delivery times may vary based on your location and the shipping method selected.
Shipping Information:
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Shipping Methods: We offer a range of shipping options to accommodate your preferences and delivery needs. Choose from standard, expedited, or express shipping during the checkout process. Due to high demand, your orders will be shipped within 3-4 business days and you will receive it 14 business days upon ordering.
- Requested Signature: Beware, that orders over 500$ will require a signature upon delivery.
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Shipping Costs: Shipping costs are calculated based on your chosen shipping method, delivery location, and order total. The exact shipping cost will be displayed at checkout before you finalize your purchase.
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Delivery Address: Please ensure that you provide an accurate and complete shipping address to avoid delays or misdeliveries. You can also choose to have your order shipped to an alternative address, such as your workplace.
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International Shipping: We're pleased to offer international shipping to select countries. Please be aware that customs duties, taxes, and import fees may apply and are the responsibility of the recipient.
Contact Us:
If you have any questions or need assistance with your order or shipping, our dedicated customer support team is here to help. Feel free to contact us at msfgroupro@gmail.com, and we'll be happy to assist you.
Thank you for choosing MSF Group Pro for your jewelry needs. We look forward to delighting you with our exquisite pieces and exceptional service.